Shipping Policy:

Thank you for choosing our store! We aim to provide you with a seamless and efficient shipping experience. Please review our shipping policy below:

1. Processing Time:

   • Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
   • Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods:

   • We offer shipping via Australia Post and DHL Express.
   • Shipping times may vary depending on the shipping method selected and the destination.

3. Estimated Delivery Time:

   • For domestic orders within Australia, delivery typically takes between 3 to 9 business days from the date of dispatch.
   • International orders shipped via DHL Express may arrive within 3 to 7 business days, depending on the destination country's customs clearance process.

4. Tracking Information:

   • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
   • You can track the status of your shipment using the provided tracking number on the respective carrier's website.

5. Shipping Costs:

   • Shipping costs are calculated based on the weight of your order and the destination.
   • Shipping charges will be displayed at checkout before completing your purchase.

6. Customs and Duties:

   • International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries' customs authorities.
   • Please note that customs clearance may cause additional delays beyond our control.

7. Delivery Address:

   • Please ensure that your delivery address is accurate and complete to avoid any delays or delivery issues.
   • We are not responsible for any undelivered packages due to incorrect or incomplete addresses provided by the customer.

8. Shipping Restrictions:

   • We currently do not ship to PO Boxes, APO/FPO addresses, or certain remote areas.
   • For international orders, please ensure that the items you wish to purchase comply with your country's import regulations.

If you have any further questions or concerns regarding shipping, please feel free to contact our customer service team. Thank you for shopping with us!